We take pride in providing quick and accurate support for our services.

The best way to open up a support ticket is to send us an e-mail at A ticket will then be opened in our helpdesk system and you will receive an auto-reply with a ticket number.

In order to ensure we can address your issue swiftly please send us a detailed problem description. If your query relates to a specific message please include the message id or the recipient number and time for the message.